Dreamride fleet bikes have a few very high priced components on them. The bikes must be maintained at this level of cost for strength and efficient function in our rough environment, but primarily for your safety. The terrain we ride is challenging and rough. Only the best components stand up to general use, but nothing can survive stupid. If you endo on a ride and break a component, you will pay for it and labor necessary for the repair.

$20 Mud Fee:
Mud, clay, gumbo, and wet sand require lengthy, careful cleaning with soap and water, lubing, retuning and some rebuilding. We charge an additional $20 for this service after each muddy ride. We do not cancel rides for wet weather, unless conditions are dangerous, so expect to pay a mud fee if we ride in the rain or through repeated creek crossings. If the mud is not gumbo (Mancos Shale is more like glue than mud), you may clean and relube the bike after the ride yourself and avoid the fee.

Simplest mechanical problem that can become a big deal: Rock hits derailleur.
How it happens: You bump the rear derailleur on a rock at speed and don't realize you hit a rock or tossed a rock into the rear derailleur. Or you simply lay your bike down on the "expensive side." The duty of a rear derailleur hanger is to bend to absorb impacts and avoid damage to the frame. If you bend it even slightly shifting gets funky. If you don't stop immediately, you can create a problem that will may require pushing the bike back to the shuttle vehicle. If, when you deraileur hanger is bent, you shift hard into the lowest rear cog, the chain will drop into the spokes behind the cassette and the spokes will be burred or completely severed. In either case, all the spokes on that side of the wheel must be replaced. This is a common, completely preventable problem. Each bike's drivetrain is checked before and after every ride for alignment and the rear derailleur is set to stop at the last cog. To make sure the bike is shifting correctly we will ask you to pedal and shift through all the gears in the staging area prior to departure. Whatever happens on the trail is your responsibility. To fix such damage done to a rear wheel we charge $25 to $75, depending on the extent of the damage. Remedy: Listen to the bike. Never ignore a minor shifting adjustment. Stop IMMEDIATELY if you are experiencing shifting problems. DO NOT USE CROSS GEARING! If you ride through a boulder field and sense impacts to the bike, stop and check equipment before traveling on. Don't just hunker down and ride through a shifting problem. Stop and tell your guide.

Most expensive move on slickrock:
Laying a bike down on a slickrock slope and letting it slide grinds off aluminum or magnesium parts like they were styrofoam. This takes the sides off pedals (not a problem) and/or removes a lot of material from the side of the fork (a serious problem, if it compromises the seals at the top of the fork). If you scuff up a fork to the extent that seal fittings are compromised, the fork must be discarded. Forks on our bikes cost from $450 to $1200. If you slide down on the drive side, you may compound the damage and expect the above "rock hits the derailleur" situation, as well. Our forks are very expensive, not the run-of-the-mill variety on rental bikes. Solution: Don't ride beyond your known abilities. Err on the side of caution and the bike will be fine and you will leave Moab in one piece. If you are not Superman, do not act like Superman.

Drivetrain replacement:
A bicycle drivetrain is all one unit and it must wear in together, so the loss of a chain, a cassette or a chainring means that most of the time we must replace all of these components to guarantee performance and safety. If you are a good rider, you are going to love the way we maintain our bikes, but if you are a novice and do not follow instructions on how to operate the system, it can mean a very expensive day on the trail. A typical novice move is to shift under pressure. If you are in a cross gear over bumps and force a shift you can collapse chainrings, shear off teeth on the cogs and kink the chain, not to mention ruin the ride for everyone. Most of the time when we examine a bike that has been abused in this manner, we must replace the entire drivetrain. At a minimum this means the chain and all gears on the crank and cassette. Worst cases demand replacement of the crank and both derailleurs (shifting under pressure combined with a hit to the rear derailleur--see above). New systems are incompatible with old derailleurs, so this is sometimes necessary to keep drivetrain components compatable. The total expense for careless treatment of an expensive mountain bike drivetrain can be anywhere from $400 to $800, depending on the level of components on the bike.

No refunds on purchase of used equipment. Shipping and handing fees are NOT included in any listed sales prices.

Dreamride accepts Master Card, Visa, Discover, wire transfer, money order, cashier's check (with time allowed for clearing).

Dreamride carries Serfas hard shell flight cases for sale (and rental to vacation clients). If you are bringing your own bike to Moab or buying a bike to take back with you, the case is a must. Click on SALES for current pricing. These cases have casters, lockable twist lock latches and are extremely durable. Check the case as airline baggage for a fee. UPS shipping fees are minimal because the case is sized at the limit of oversized #2 rates, NOT COSTLY FREIGHT RATES. You can fit anything up to complete downhill bikes in this case, along with helmets and clothing. Fee for unpacking and tuning a bike shipped in a flight case is $95. Handling fee for re-packing is $75. Shipping and insurance fees are additional.

FAX number is 435-259-8196.
or write to:

Dreamride
P.O. Box 1137
Moab, UT 84532

For email contact information click on:
CURRENT DREAMRIDE EMAIL ADDRESS

copyright Dreamride 1997 None of the material, written, graphics, or photographs, may be broadcast, published, re-written, re-edited, or used in any way outside of this site without the written consent of Dreamride Mountain Bike Tours and Film Services and Lee Bridgers. Use of this site signifies agreement to terms of use.

There have been visitors to this page since September 2, 1998.